Frequently Asked Questions

How many devices can I use my TitaniumNetwork VPN account on?

Each standard plan account allows usage on up to 5 unique devices.

Can I use Bittorrent or other filesharing networks?

Yes, but only on these servers:

Afghanistan, Algeria, Angola, The Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bermuda, Bolivia, British Virgin Islands, Brunei Darussalam, Bulgaria, Cayman Islands, Chile, Denmark, Estonia, Germany, Kenya, Latvia, Lithuania, Luxembourg, Moldova, Monaco, Netherlands, Nigeria, Norway, Oman, Panama, Portugal, Puerto Rico, Romania, Russia, Serbia, Sweden, Turkey, United Arab Emirates.

What gift cards can I use to pay?

Academy Sports, Aerosoles, Apple Store & iTunes, Athleta, Aveda, Banana Republic, Bare Minerals, Barnes & Noble, Bath & Body Works, Best Buy, Callaway Golf, Carson Pirie Scott, Carter's, Cato, CB2, Chico's, Coach, Cole Haan, Costco, Crate & Barrel, Crutchfield, Dell, Dick's Sporting Goods, Dillard's, DSW, Eastern Mountain Sports, Eddie Bauer, fye, Gap, Golf Galaxy, Guess, Guitar Center, Home Depot, JCPenney, Joseph A Bank, K&L Wine Merchants, Kohl's, LOFT, Lowe's, MAC Cosmetics, Men's Wearhouse, Newegg, Nike, Office Depot, Office Max, Old Navy, Oriental Trading, Overstock, Patagonia, Peet's Coffee & Tea, Pottery Barn, Puma, Soma Intimates, Sur La Table, Target, The Container Store, Tiffany & Co, ULTA, Uniqlo, Victoria's Secret, Walmart, West Elm, White House Black Market, Williams Sonoma, Yankee Candle, Z Gallerie

Do I get full price when paying with gift cards?

Due to the restricted nature of gift cards, you cannot get 1:1 cash value. Depending on the brand of gift card, our partner PayGarden will give you a fair exchange rate. For example, a $20 Amazon gift card will get you more than a $20 Starbucks gift card.

Which VPN protocols do you offer?

We support OpenVPN (TCP), OpenVPN (UDP), IKEV, PPTP, L2TP/IPSec, SSTP.